1. Overview
This Privacy Policy explains how Nikos Manomenidis PC (“we”, “our”, “us”) collects, processes, and protects your personal data when you use GreekRealEstateServices.com (“Website”). We comply with the EU General Data Protection Regulation (GDPR) and Greek privacy laws.
2. Data Controller
Nikos Manomenidis PC
Athens, Greece
Email: info@greekrealestateservices.com
3. Data We Collect
- Contact data: name, email, phone, and message contents from forms.
- Technical data: IP address, browser type, and device identifiers via cookies and analytics tools.
- Marketing data: campaign identifiers from Google Ads or Meta Ads.
- CRM data: enquiry details stored securely in LeadConnectorHQ (HighLevel CRM).
4. Purpose of Processing
- To respond to your enquiries or property requests.
- To send marketing information if you have opted in.
- To analyse site performance and improve our services.
- To comply with legal obligations.
5. Legal Bases
- Consent — when you submit forms or accept cookies.
- Legitimate Interest — to operate and market our services.
- Contractual Necessity — to provide requested advice or assistance.
- Legal Obligation — compliance with applicable Greek or EU law.
6. Data Processors & Sharing
We share data only with trusted processors under GDPR-compliant agreements:
- Hostinger International Ltd – Website hosting (EU-based servers).
- Google LLC – Google Analytics & Google Ads (EU SCCs apply).
- Meta Platforms Ireland Ltd – Meta Ads and tracking pixels.
- LeadConnector / HighLevel CRM LLC – form processing and contact management.
We never sell or rent personal data to third parties.
7. Cookies
We use essential, analytical, and marketing cookies. You may control or disable cookies through your browser. Some features may not function properly if cookies are disabled.
8. Data Retention
We retain enquiry records for up to 24 months and marketing data until consent is withdrawn. Analytics data follow Google’s standard retention policy (up to 26 months).
9. International Transfers
Some processors (Google, Meta, LeadConnectorHQ) may store or process data outside the EU. All transfers follow the European Commission’s Standard Contractual Clauses to ensure protection.
10. Your Rights
- Access and obtain a copy of your data.
- Request correction or deletion.
- Withdraw consent at any time.
- Object to or restrict processing.
- File a complaint with the Hellenic Data Protection Authority (HDPA).
11. Security Measures
We use SSL encryption, secure hosting, and role-based access controls. While no system is completely secure, we take reasonable steps to safeguard your information.
12. Children’s Privacy
Our Website and services are intended for adults. We do not knowingly collect data from children under 16.
13. Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with the revised effective date.